Journalist Micheline Maynard will discuss her new book, Satisfaction Guaranteed: How Zingerman's Built a Corner Deli into a Global Food Community. Certain businesses are legendary, exerting immense influence in their field. Zingerman’s in Ann Arbor, Michigan, is one of those places. Over the years the flagship deli has expanded into a community of more than a dozen businesses, including a wildly successful mail order operation, restaurants, bakery, coffee roastery, creamery, candy maker, and events space—transforming Ann Arbor into a destination for food lovers. Maynard will describe how the company grew through the decades and how it survived and even thrived through the Covid epidemic.

This event is in partnership with Culinary Historians of Ann Arbor.